Privacy Policy | VPN Cat

This Privacy Policy explains how VPN Cat (“VPN Cat”, “we”, “our”, or “us”) collects, uses, and discloses your personal information when you access and use our website (the “Site”) and VPN services (the “Services”). We are committed to protecting your privacy and ensuring the security of your personal information.

1. Zero-Log Policy

VPN Cat maintains a strict zero-log policy. We do not monitor, record, or store logs of customer VPN activity. This means:

• We do not collect any information about the websites you visit while using our VPN service.
• We do not monitor or store any data transmitted through the VPN, including browsing history, content, or DNS queries.

We only collect minimal information necessary to provide and maintain the VPN service, including:

• Device Information: Collected anonymously to improve app performance.
• IP Address: Temporarily used by the API to establish the VPN connection, discarded after the session is closed.

2. Information We Collect

We collect the following types of information when you use our Site and Services:

• Personal Information: Information you provide during the registration process, such as your name, email address, and payment details for subscriptions or purchases.
• Usage Data: Information about how you interact with our Services, including IP addresses, device information, and access times.

VPN Cat integrates Google Mobile Ads SDK to display advertisements. The SDK may collect the following information to enhance ad performance:

• IP address, which may be used to estimate the general location of a device.
• Non-user related crash logs, used for diagnostic purposes.
• Performance data, such as app launch time and energy usage, to improve the SDK and ad functionality.
• Device ID, including advertising identifiers for personalized ads.
• Advertising data, such as ads viewed, to improve ad relevance.
• User interactions, including video views and taps, to optimize ad performance.

3. How We Use Your Information

We use your information to:

• Provide and maintain our Services;
• Process transactions and manage subscriptions;
• Enhance user experience by improving our Site and Services;
• Comply with legal obligations.

4. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following circumstances:

• With service providers who help us operate our Services, such as payment processors;
• As required by law or legal process;
• To protect the rights, property, or safety of VPN Cat or others.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to track user activity and preferences on our Site. You can manage your cookie preferences through your browser settings.

6. Security

We implement security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also opt out of certain communications from us by updating your preferences in your account settings.

8. Third-Party Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party services.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically.

10. Account Information

To enroll you in our service and maintain your account, we collect your email address, name, and payment information. Your email may also be used for customer support and notifications about our services.

11. Protecting Your Information

We use SSL encryption and secure servers to protect your sensitive information, such as credit card details. After a transaction, we do not store credit card details on our servers.

12. Customer Support

We collect your email address and other contact information when you request customer support. This information is used to address your inquiry or service problem and to improve our service.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@vpncat.net